PUBLICATIONS

Our Published Papers and Contributions

DeMars & Associates is committed to endeavors that enhance understanding and achievement in all aspects of the field of dispute resolution management.  DeMars team members regularly contribute papers and articles to scholarly publications.

Explore Our Publications

  • Virtual Virtues - Business Article Screenshot

    Virtual Virtues: Ethical Considerations for an Online Dispute Resolutions Practice

    Jo DeMars, Susan Nauss Exon, Kimberlee K. Kovach, & Colin Rule, Ethical Considerations for Online Dispute Resolution (ODR) Practice, Dispute Resolution Magazine 6-10 (2010).

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  • ADR - Business Article Screenshot

    Can ADR Resolve Your Business Problems?

    Can ADR Resolve Your Business Problems?, Expert Insight, Inc. Magazine (2000).

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  • Consumer perceptions of alternative dispute resolution - Research Paper Screenshot

    Consumer perceptions of alternative dispute resolution mechanisms in financial transactions

    Raj Devasagayam & Jo DeMars, Consumer Perceptions of Alternative Dispute Resolution Mechanisms in Financial Transactions, 8 Journal of Financial Services Marketing 378-387 (2004).

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  • Get Me a Solution - Quick! - Business Article Screenshot

    Get Me a Solution - Quick!

    Get Me a Solution - Quick!, Expert Insight, Inc. Magazine (2000).

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  • Embedding alternative dispute resolution - Research Paper Screenshot

    Embedding alternative dispute resolution in the civil justice system: a taxonomy for ADR referrals and a digital pathway to increase the uptake of ADR

    Cortés, P. (2023). Embedding alternative dispute resolution in the civil justice system: A taxonomy for ADR referrals and a digital pathway to increase the uptake of ADR. Legal Studies, 43(2), 312-330. doi:10.1017/lst.2022.42

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  • What's a Little Conflict? - Business Article Screenshot

    What's a Little Conflict? A: Time and Money

    Q: What's a Little Conflict? A: Time and Money, Expert Insight, Inc. Magazine (2000).

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Online Dispute Resolution Book Screenshot

Online Dispute Resolution: An International Business Approach to Solving Consumer Complaints

Online Dispute Resolution - Practical examples of Alternative Dispute Resolution in the US and EU - a handbook for best practice today and tomorrow.

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