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      Innovative     

   Dispute Resolution   

Dedicated to the Art of Dispute Resolution!

DeMars & Associates, Ltd. is a leading national alternative dispute resolution firm managed by the most reputable experts in the business. Each of our programs are designed to deliver the best dispute resolution process for all parties. We offer a variety of services, from lemon law and warranty claims to dispute system design, in multiple industries, including construction, automotive, class actions, and recreational vehicles.

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About Our Dispute Resolution Programs

  • Woman pointing a pen at a laptop screen

    Straightforward

    Our programs are specifically designed to provide clear rules and describe processes upfront - ensuring that everyone knows what to expect every step of the way.

  • Metal statue of Lady Justice holding scales and a sword

    Fair

    We are dedicated to resolving disagreements ethically and equitably. Our Neutrals take the time to listen to both sides and weigh the facts in each and every case.

  • Man and woman in business meeting high fiving

    Responsive

    Instead of taking months or even years to get to resolution, we get things settled in a matter of days or weeks. Our program staff provides support throughout the process.

Two business women smiling by a window

Experience You Can Trust

Since the 1980's, DeMars & Associates has actively worked with automobile manufacturers, home warranty companies, e-commerce websites and other industries to improve and streamline dispute resolution programs as well as provide arbitration/mediation services for lemon law claims and RV warranty complaints. DeMars & Associates is experienced in all activities associated with both in-person and online dispute resolution programs.

“We ensure decisions are carried out satisfactorily and work closely with regulators to stay ahead of the curve on all compliance issues.”

— DeMars &Associates, LTD.

Our Activities

  • Hand holding pencil pointing at papers sitting between two laptops

    Designing Programs

  • Group of employees holding a training meeting

    Recruiting & Training Neutrals

  • Two women conversing in a business setting

    Following Up With Consumers

DeMars & Associates Distinguishing Features

  • Innovation

    Designing innovative state of the art systems

  • Creativity

    Developing creative, interactive training techniques

  • Efficiency

    Designing and implementing technology for efficiency

  • Collaboration

    Integrating team-based work practices

  • Communication

    Maintaining effective communication practices

  • Drive

    Setting and exceeding the highest standards

DeMars & Associates is a recognized leader in dispute resolution.

What Our Clients are Saying

  • “As an attorney I can wish that the rest of the legal system worked as well."

    CAP-Motors Client

  • "This arbitrator ... was professional, patient, extremely experienced and knowledgeable. Everyone received an opportunity to present all evidence and contentions in a polite and efficient manner and to follow up with anything they wished to add ... Very impressive."

    CAP-Home Client

  • "Regardless of the outcome this has been a great experience.  Thank you to everyone involved on a job well done and keeping me informed throughout."

    CAP-Motors Client

  • "Thank you for all your help, your diligence has made a world of difference with this project."

    DRX Client

  • "I expected the process to be fair, and it was. I am very satisfied with the outcome and would be very happy to use this process in the future if needed."

    NetNeutrals.com Client

  • "Without your help we would have never been able to reach the right person or persons to be effective and to air our frustrations, concerns, and fears for our safety. Everyone should have the opportunity to be heard you and yours made this happen and the results were never on our radar... We are very satisfied costumers and Thank you for everything!!!"

    CAP-RV Client

The information contained in this website is for general information purposes only. For further information, click on the following link, Disclaimer.