DeMars & Associates is a leading national alternative dispute resolution firm managed by the most reputable experts in the business. Each of our programs is designed to deliver the best dispute resolution process for all parties.
At DeMars & Associates, Ltd., we know that misunderstandings, conflict, and disputes happen. They happen between people they happen between businesses, and they happen between business and people. We understand that dealing with disagreements between consumers and businesses can be difficult, confusing, and frustrating.
We specialize in designing programs to help you resolve your disputes quickly and easily so that you can get back to business.
We draw on our nearly 30 years of experience with Alternative Dispute Resolution to develop the most up-to-date, professional, and effective programs. We design to fit your needs whether it be on-line, face-to-face, or somewhere in between.
Since the 1980's, DeMars & Associates has actively worked with automobile manufacturers, home warranty companies, e-commerce websites and other industries to improve and streamline dispute resolution programs.
DeMars & Associates is experienced in all activities associated with both in-person and online dispute resolution programs. We design programs, recruit and train Neutrals, follow up with consumers, and ensure the decision was carried out satisfactorily. We work closely with regulators to ensure we stay ahead of the curve on all compliance issues.
Designing innovative state of the art systems
Developing creative, interactive training techniques
Designing and implementing technology for efficiency
Integrating team-based work practices
Maintaining effective communication practices
Setting and exceeding the highest standards
"As an attorney I can wish that the rest of the legal system worked as well."
- CAP-Motors Client
"This arbitrator ... was professional, patient, extremely experienced and knowledgeable. Everyone received an opportunity to present all evidence and contentions in a polite and efficient manner and to follow up with anything they wished to add ... Very impressive."
- CAP-Home Client
"Regardless of the outcome this has been a great experience. Thank you to everyone involved on a job well done and keeping me informed throughout."
- CAP-Motors Client
"Thank you for all your help, your diligence has made a world of difference with this project."
- DRX Client
"I expected the process to be fair, and it was. I am very satisfied with the outcome and would be very happy to use this process in the future if needed."
- NetNeutrals.com Client
Without your help we would have never been able to reach the right person or persons to be effective and to air our frustrations, concerns, and fears for our safety. Everyone should have the opportunity to be heard you and yours made this happen and the results were never on our radar... We are very satisfied costumers and Thank you for everything!!!
- CAP-RV Client