The following two paragraphs were written by Jo DeMars for the corporate report. The sentiments are a lasting reminder of who we are for both us and our clients.
At DeMars & Associates we recognize people represent our most valuable asset. The individuals who handle the tasks in the field with impressive professionalism are a constant source of recommendations to us for improvement and change. Their creative problem solving, combined with unreserved dedication, enable us to progressively manage the programs by proactively keeping us ahead of challenges.Our internal staff's youthful attitude consistently meets the pressures of constant, overlapping deadlines with optimistic energy. Based on the foundation of solid knowledge of arbitration policies and procedures, we have watched the staff face confusing and conflicting issues, and competently identify appropriate solutions.
DeMars & Associates is staffed by an enterprising team of full-time professionals and independent contractors. The administrative staff at DeMars & Associates handles everything from accounting and data entry to case compilation and distribution tasks. They do this work with an impressive degree of accuracy.
President & Owner
Kyle has been working in Dispute Resolution and Consumer Relations for many years. Prior to joining DeMars & Associates, Mr. Morris gained extensive automotive warranty, home construction warranty, and consumer relations experience. While serving in his previous roles, he created more efficient methods of data management, developed effective change management processes, designed dispute resolution systems, and implemented new consumer relations strategies. Mr. Morris received his undergraduate degree from the University of North Texas. He holds a Master’s of Science in Negotiation & Dispute Resolution from Creighton University - School of Law, Werner Institute. The Texas Mediator Credentialing Association has confirmed him as a Candidate for Credentialed Mediator.
Process & Compliance Manager
Amanda Martinez is the Process & Compliance Manager for all DeMars programs. Her time is mostly dedicated to the CAP-Home, CAP-RV, and CAP-Motors programs. Amanda is a recent graduate of Texas A&M University School of Law, where she earned a Juris Doctorate. Amanda previously attended Texas State University and earned a Bachelors of Science in Criminal Justice with a minor in Sociology. She is originally from Austin, Texas and moved to the DFW area to attend law school. Amanda is the oldest of six girls, and when she is not spending time with her family she is usually reading.
Ford Program Manager
Chazney Markle is the Ford Program Manager for the Ford division of CAP-Motors. Chazney is a graduate of Ventura College where she earned her Associate of Science in Mathematics. She is originally from Oxnard, CA and moved to the DFW area to be close to family. Chazney enjoys spending time with her family and her family dog, Ivan.
CAP-Motors & CAP-RV Program Manager
Funmi Oyewole is the Program Manager for both CAP-Motors and CAP-RV programs. She is a recent graduate of Dallas Baptist University, where she earned a Master’s of Business Administration in Healthcare Management. Funmi previously attended Texas State University and earned a Bachelor’s in Health and Wellness Promotion with a minor in Psychology. On her free time, Funmi enjoys spending time with her family, cooking and blogging.
CAP-Home Program Manager
Ian Brecht is the Program Manager for the CAP-Home program. He graduated from the University of Arkansas with a Master’s of Arts in Criminology and received his Bachelor’s degree in Psychology with a minor in Information Technology from the University of Arkansas at Fort Smith. Prior to joining DeMars & Associates, Ian worked in government research where he analyzed federal court case proceedings and outcomes for national security interests. Ian and his wife are originally from Rogers, Arkansas. They enjoy spending time outdoors and playing with their dog, Huckleberry, in their free time.
Jo DeMars developed the vision for the company by utilizing her unique background in consumer education, regulation, and public policy development combined with years of management expertise. An accomplished mediator and arbitrator, she designed and conducted training programs on the principles of arbitration for more than twenty years. DeMars served as an arbitrator on the Milwaukee Builders Association Ethics and Arbitration Committee and AutoCap of Wisconsin. She was chair of a state licensing board for four years, and served for six years as a public member on the American Board of Funeral Service Education. DeMars coauthored the book, Final Choices: Making End of Life Decisions, with Lee Norrgard of the American Association of Retired Persons.
DeMars has been a frequent speaker at national and international conferences. She participated in two professional exchanges to the Peoples’ Republic of China; she led the second delegation and then hosted a reciprocal exchange of Chinese professionals to the US.
In 1995, DeMars received the Entrepreneurial Woman of the Year Award from Wisconsin Women Entrepreneurs and was recognized in 2005 as a Woman of Distinction by the Waukesha County Foundation. DeMars is a member of the Phi Kappa Phi honor society and graduated summa cum laude from the University of Wisconsin-Milwaukee.
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