For more than a decade, DeMars & Associates has actively worked with automobile manufacturers, volunteer arbitrators, consumer advocates, and regulators to improve and streamline dispute resolution programs.

DeMars & Associates is experienced in all activities associated with warranty dispute resolution programs from recruiting and training volunteers to following up with consumers to ensuring the decision was carried out satisfactorily.

Among DeMars & Associates' distinguishing features:

• creative, interactive training techniques
• designing and implementing technology for efficiency
• integrating team-based work practices
• maintaining effective communications practices
• setting and exceeding the highest standards

Click here to read about our automobile warranty arbitration program.